Sad Trip::::Van Vradenburg(Help)

I'm writing this with tears in my eyes,my family and I had a trip to Madrid,Spain  for a short vacation unfortunately we were mugged at the park of the hotel where we stayed,all cash,credit card and Cell were all stolen from us but luckily for us we still have our passports with us. We've been to the embassy and the Police here but they're not helping issues at all and our flight leaves in few hrs from now but we're having problems settling the hotel bills and the hotel manager won't let us leave until we settle the bills the amount needed now is just €2,500 EURO .I am so confused right now and thank God i wasn't injured because I complied immediately. Waiting to read from you so we can let you know how to get the money wired to us. Thanks. Van Vradenburg