go to MSN.com
Found March 19, 2013 on The Outside Corner:
TEAMS: Miami Marlins

Via The Outside Corner:

The never-ending saga of Miami Marlins management attempting to alienate their fanbase continues. According to a report from the Miami New Times, the Marlins are threatening to sue a pair of season-ticket holders for requesting that their seats be moved after the Marlins installed a billboard that obstructed their view.

Jan and Bill Leon have been Marlins season-ticket holders since the 1998 season. They have bought two full-season, front-row tickets each year since. When Marlins Park opened in 2012, the Leons bought a two-season package for $25,000 per season with the option to change their seats after the first year. All was well and good until the Marlins decided to add a billboard directly in front of the Leons' seats, obstructing their view. Here's a before and after view of the seats.

The Leons claim that the extra padding at the top of the wall obscures their vision of the entire third-base line unless you move all the way up to the concrete. Plus, the padding also hides line-drive foul balls heading right towards the section. The Leons complained about the sign and asked the Marlins to replace it with a digital version, but were ignored. After the season, the Leons told the Marlins that they wouldn't pay for their seats for the 2013 season unless they were moved (which they had the option to when they entered into the two-year agreement). The Marlins responded...by threatening a lawsuit.

In the linked document, Marlins vice president and general counsel Derek Jackson ignores all of the Leons' requests to have their seats moved and cites the outstanding payment of more than $25,000 for the 2013 season as a reason for a potential lawsuit. The Leons have no intention of renewing their season-ticket package after the team's fire sale this offseason, even if they had their seats moved.

The Marlins are now apparently in the business of alienating fans that have spent hundreds of thousands of dollars on the team in the past, when the team could have just ceded to Leon’s requests and moved their seats. This isn't just bad management, it's bad customer service. The Miami New Times is still awaiting a comment from Marlins management.

1 Comment:
  • Agreed. Very poor customer relations, those seats are dangerous if you can't see foul balls heading your way at 100MPH plus.
THE BACKYARD
RELATED ARTICLES
FAN FRIENDLY

Marlins threaten fan with lawsuit

The Miami Marlins are not helping their reputation. They are threatening a lawsuit against a fan who has complained about seats.

Steve Cishek takes away positives from WBC

JUPITER, Fla. Other than Team USAs disappointing second-round elimination, Steve Cishek took away nothing but positives from the World Baseball Classic. It was amazing, the Miami Marlins closer said Tuesday of playing in the WBC. Its probably the best baseball experience Ive had. Obviously, Ive never made it to the playoffs. Im assuming thats what it would feel like at least thats...

The Miami Marlins are threatening to sue season ticket holders that are complaining about their view

It’s well documented that no one is really interested in attending Miami Marlins games. And though you’ll find this hard to believe, but apparently the Marlins actually have long time season holders.This is a fact that many of us wouldn’t ever care to know, but because the Marlins are reportedly threatening to sue some of those long time season tickets holders, we now care...

Things Are Going Great For The Marlins

With Day 1 of the 6,456 day baseball season approaching quickly, young players are busting their asses to try to make opening day rosters, while the savvy veterans are trying just hard enough to make sure they don’t split their pants on routine fly balls. But something that we don’t hear a lot about in the MLB preseason is how the owners prepare, so I thought I’d take this...

Jacob Turner starts, Marlins fall 5-4

JUPITER, Fla. (AP) --St. Louis manager Mike Matheny wouldn't commit to naming a fifth starter even though the two pitchers in competition had decidedly different outings in the Cardinals' 5-4 victory over Miami. Starter Shelby Miller allowed only one hit and one walk in four scoreless innings while striking out three, retiring the last 11 batters he faced. Joe Kelly wasn...

LeBlanc gives up six runs, Marlins lose to Nats

JUPITER, Fla. (AP) -- Bryce Harper had two hits and drove in four runs to help the Washington Nationals beat the Miami Marlins 7-5 Wednesday. Harper had a two-run double in the third and a two-run single in the fifth, raising his spring batting average to .400 (20-for-50) with 12 RBIs. Chris Young allowed two hits in five innings. He walked one and struck out two. Wade LeBlanc gave...
Marlins News
Delivered to your inbox
You'll also receive Yardbarker's daily Top 10, featuring the best sports stories from around the web. Customize your newsletter to get articles on your favorite sports and teams. And the best part? It's free!

RUMORS & GOSSIP

Clayton Kershaw's scoreless streak ends at 41 2/3 innings

Since June 13, Los Angeles Dodgers pitcher Clayton Kershaw has not allowed a run, until Thursday night. Kershaw went 41 2/3 innings without allowing a run until he gave up a solo home run to Padres third baseman, Chase Headley. Kershaw was able to battle out of the game with only the one run given […]
Via Full Scale Sports
45 minutes ago

Ex-teammate likely ratted out Ryan Braun to MLB in 2013

How was MLB able to get Ryan Braun to agree to a 65-game suspension in 2013 despite the absence of a failed drug test? There was so much evidence against Braun that the Brewers slugger decided to accept his fate. And where did MLB get all the evidence? Not only did they have Anthony Bosch […]
Via Larry Brown Sports
1 hour ago

Lacrosse company upset with favoritism to softball, Title IX

Warrior, a sporting goods company specializing mostly in lacrosse (and hockey) apparel and equipment, came out firing on Thursday night after seeing softball televised on ESPN while lacrosse was on ESPN2. Here is the tweet sent from the official Warrior account: Does anyone else find it laughable that Softball is on ESPN1 & #WorldLax is […]
Via Larry Brown Sports
2 hours ago

Donovan McNabb, Randy Moss: Coaching is Cowboys' problem

The Dallas Cowboys have not made the playoffs since 2009, which was also the last time they posted a winning record. Despite having some talented players on their roster, the Cowboys can’t seem to win when it counts. Tony Romo takes most of the blame for that, but Donovan McNabb and Randy Moss see things […]
Via Larry Brown Sports
16 hours ago

Jones-Drew, Schaub believe London deserves NFL team

It's not just NFL higher-ups who believe the sport should be expanded over the pond. In an interview with BritviewNFL.com's Neil Reynolds, Raiders running back Maurice Jones-Drew opined that London deserves a full-time franchise. "You know what? I think they deserve one," Jones-Drew said, via NFL.com. "It's just the toll it takes on the body because...
Via Helmet2Helmet
3 hours ago

Masahiro Tanaka reportedly has a partially torn UCL

Oh man, this is bad news. Masahiro Tanaka, the New York Yankees’ stellar Japanese hurler was placed on the disabled list yesterday with “elbow inflammation,” but after an MRI the news got much, much worse on Thursday. Tanaka has reportedly been diagnosed with a partially torn ulnar collateral ligament in his right elbow. That injury almost always leads to Tommy John surgery...
Via Rumors and Rants
4 hours ago

Favre jersey retirement called off in 2014 over fear of booing?

A time will come when Brett Favre has his No. 4 jersey retired by the Green Bay Packers. That time just doesn't appear like it will come in 2014 though.Packers president Mark Murphy talked about the matter recently with ESPNWisconsin.com, and despite continually saying that the franchise plans to retire Favre's jersey, Murphy admitted it was highly unlikely such an occurrence...
Via Bush League Chronicle
5 hours ago

Paul Azinger: Tiger has become worse in quest to get better

SOUTHPORT, England – Paul Azinger said Thursday that a quest by Tiger Woods to make his swing better has backfired on him. Woods has gone through four swing changes with three coaches during his career, each time saying the objective was to get better. In a conference call for ESPN, Azinger said that in his quest to get better, “I think he’s actually gotten a little bit worse...
Via NESN.com
7 hours ago

Boston Celtics still looking to trade Rajon Rondo?

The Boston Celtics have been one of the more active trades on the free agent and trade market so far this offseason, and they are reportedly still looking to trade Rajon Rondo. According to a report from CelticsBlog, there appears to be a very likely chance that he will end up being traded at some point in the near future. There have been rumors surrounding Rondo about the Sacramento...
Via Sports-Glory
8 hours ago

NFL teams split more than $6 billion in revenue last season

Anyone worried how all the bad press the NFL has gotten for its treatment of former players and worries about concussions would impact the league’s bottom line can stop worrying. It’s doing just fine. According to financials released by the Green Bay Packers on Thursday afternoon, the NFL’s teams split more than $6 billion between them last season, which was a record amount...
Via Midwest Sports Fans
8 hours ago
Today's Best Stuff
For Bloggers

Join the Yardbarker Network for more promotion, traffic, and money.

Company Info
Help
What is Yardbarker?

Yardbarker is the largest network of sports blogs and pro athlete blogs on the web. This site is the hub of the Yardbarker Network, where our editors and algorithms curate the best sports content from our network and beyond.