go to MSN.com
Found March 19, 2013 on The Outside Corner:
TEAMS: Miami Marlins

Via The Outside Corner:

The never-ending saga of Miami Marlins management attempting to alienate their fanbase continues. According to a report from the Miami New Times, the Marlins are threatening to sue a pair of season-ticket holders for requesting that their seats be moved after the Marlins installed a billboard that obstructed their view.

Jan and Bill Leon have been Marlins season-ticket holders since the 1998 season. They have bought two full-season, front-row tickets each year since. When Marlins Park opened in 2012, the Leons bought a two-season package for $25,000 per season with the option to change their seats after the first year. All was well and good until the Marlins decided to add a billboard directly in front of the Leons' seats, obstructing their view. Here's a before and after view of the seats.

The Leons claim that the extra padding at the top of the wall obscures their vision of the entire third-base line unless you move all the way up to the concrete. Plus, the padding also hides line-drive foul balls heading right towards the section. The Leons complained about the sign and asked the Marlins to replace it with a digital version, but were ignored. After the season, the Leons told the Marlins that they wouldn't pay for their seats for the 2013 season unless they were moved (which they had the option to when they entered into the two-year agreement). The Marlins responded...by threatening a lawsuit.

In the linked document, Marlins vice president and general counsel Derek Jackson ignores all of the Leons' requests to have their seats moved and cites the outstanding payment of more than $25,000 for the 2013 season as a reason for a potential lawsuit. The Leons have no intention of renewing their season-ticket package after the team's fire sale this offseason, even if they had their seats moved.

The Marlins are now apparently in the business of alienating fans that have spent hundreds of thousands of dollars on the team in the past, when the team could have just ceded to Leon’s requests and moved their seats. This isn't just bad management, it's bad customer service. The Miami New Times is still awaiting a comment from Marlins management.

1 Comment:
  • Agreed. Very poor customer relations, those seats are dangerous if you can't see foul balls heading your way at 100MPH plus.
THE BACKYARD
RELATED ARTICLES
FAN FRIENDLY

Marlins threaten fan with lawsuit

The Miami Marlins are not helping their reputation. They are threatening a lawsuit against a fan who has complained about seats.

Steve Cishek takes away positives from WBC

JUPITER, Fla. Other than Team USAs disappointing second-round elimination, Steve Cishek took away nothing but positives from the World Baseball Classic. It was amazing, the Miami Marlins closer said Tuesday of playing in the WBC. Its probably the best baseball experience Ive had. Obviously, Ive never made it to the playoffs. Im assuming thats what it would feel like at least thats...

The Miami Marlins are threatening to sue season ticket holders that are complaining about their view

It’s well documented that no one is really interested in attending Miami Marlins games. And though you’ll find this hard to believe, but apparently the Marlins actually have long time season holders.This is a fact that many of us wouldn’t ever care to know, but because the Marlins are reportedly threatening to sue some of those long time season tickets holders, we now care...

Things Are Going Great For The Marlins

With Day 1 of the 6,456 day baseball season approaching quickly, young players are busting their asses to try to make opening day rosters, while the savvy veterans are trying just hard enough to make sure they don’t split their pants on routine fly balls. But something that we don’t hear a lot about in the MLB preseason is how the owners prepare, so I thought I’d take this...

Jacob Turner starts, Marlins fall 5-4

JUPITER, Fla. (AP) --St. Louis manager Mike Matheny wouldn't commit to naming a fifth starter even though the two pitchers in competition had decidedly different outings in the Cardinals' 5-4 victory over Miami. Starter Shelby Miller allowed only one hit and one walk in four scoreless innings while striking out three, retiring the last 11 batters he faced. Joe Kelly wasn...

LeBlanc gives up six runs, Marlins lose to Nats

JUPITER, Fla. (AP) -- Bryce Harper had two hits and drove in four runs to help the Washington Nationals beat the Miami Marlins 7-5 Wednesday. Harper had a two-run double in the third and a two-run single in the fifth, raising his spring batting average to .400 (20-for-50) with 12 RBIs. Chris Young allowed two hits in five innings. He walked one and struck out two. Wade LeBlanc gave...
RUMORS & GOSSIP

Steve Nash says Lakers can't rely on him next season

The 2014-15 NBA season can’t come soon enough for the Los Angeles Lakers, who just suffered their worst campaign since moving to LA. Kobe Bryant recently tweeted that “next season will be epic,” however, point guard Steve Nash shared a not-so-epic quote with ESPN’s Dave McMenamin about what can be expected of him: “They can’t rely on me, frankly,” said Nash, already...
Via Basketball Bicker
1 hour ago  | 

Colts reportedly won't allow Hakeem Nicks to wear No. 88

(Credit: BSO) Although the number 88 isn’t officially retired by the Indianapolis Colts, it appears nobody else will wear it again for the team. This includes recently signed wide receiver Hakeem Nicks, who wore 88 with the New York Giants. 88 is a sacred number in Indy, as it belonged to the franchise’s all-time leading receiver Marvin Harrison, as well as Hall of Fame tight...
Via Down and Distance
1 hour ago  | 

Thunder won’t sell playoff tickets to Tennessee residents

The Oklahoma City Thunder are doing their best to achieve a homecourt advantage during the NBA playoffs. To that end, they are limiting ticket sales during the playoffs to residents of Oklahoma and a few neighboring states. Those attempting to purchase playoff tickets for Thunder home games are met with the following note: All Sales […]
Via Larry Brown Sports
2 hours ago  | 

Celtics open to signing Paul Pierce this offseason

The Boston Celtics made an incredibly difficult decision by trading both Kevin Garnett and Paul Pierce last offseason, and it tore the hearts out of most Boston fans. According to a report from Ben Rohrbach, the Celtics could very well bring back Pierce this offseason at the right price and situation. If the Celtics were able to bring Pierce back to Boston, it would certainly be...
Via Sports-Glory
6 hours ago  | 

Report: Steve Kerr would accept Knicks job if it were offered

George Willis of the New York Post is reporting that current TNT basketball analyst Steve Kerr is expecting an offer from the New York Knicks to become their next head coach and is prepared to accept the position. A source close to Kerr stated he expects to get the opportunity and is already working behind the scenes with Turner Sports in case an offer comes.  According to...
Via Thacover2
3 hours ago  | 

Pacquiao spends $20K taking 50-man entourage shopping

Manny Pacquiao is a nice and generous guy, but there is a reason most people feel at some point he will end up broke. The problem with 50-man entourages is when you retire they quickly shrink to 5-man entourages. But, Manny was in a giving mood after beating Tim Bradley officially for the first time (unofficially for second time). Manny Pacquiao didn’t waste any time spending his...
Via BlackSportsOnline
5 hours ago  | 

Mark Cuban thinks Bucks selling for $550M is a ‘bargain’

Tweet Dallas Mavericks owner Mark Cuban has never been shy. He also knows business, and thinks the Milwaukee Bucks were sold well below their value. The Bucks were sold by long-time owner Herb Kohl to a couple of investors for $550 million, about half of what Cuban believes NBA franchises are worth. “I think they got off cheap,” Cuban said via ESPN Dallas. “I think that...
Via Los That Sports Blog
5 hours ago  | 

Danny Ainge: Rajon Rondo will play for Celtics next season

People keep asking. Danny Ainge keeps answering. And answering, and answering. Countless times over the past year, the Boston Celtics’ president of basketball operations has been asked if he is planning to trade point guard Rajon Rondo. Invariably, Ainge has said no, although he adds the standard caveat about always keeping his options open for a deal that knocks him to the floor...
Via NESN.com
5 hours ago  | 

Knicks reportedly will pursue Pau Gasol in free agency

The New York Knicks are expected to target Pau Gasol during the NBA’s free agency period, according to Marc J. Spears from Yahoo! Sports. At this point, the Knicks only have their midlevel exception to offer, which is worth around $3.2 million. Pau Gasol recently said that he would take a pay cut to play for […]The post Knicks To Pursue Pau Gasol In Free Agency appeared first on Hoops-Nation.
Via Hoops-Nation
12 hours ago  | 

Report: Yasiel Puig receiving death threats from smugglers

The latest report involving the Dodgers star right-fielder may be the most disturbing yet, and it sounds like something out of an Oliver Stone screenplay. USA Today is reporting that Yasiel Puig has been receiving recent threats on his life. The tale is being told by a Cuban boxer, Yunior Despaigne, who claims he defected Cuba with Puig and is fearful for his own safety, after...
Via BlackSportsOnline
19 hours ago  | 
Today's Best Stuff
For Bloggers

Join the Yardbarker Network for more promotion, traffic, and money.

Company Info
Help
What is Yardbarker?

Yardbarker is the largest network of sports blogs and pro athlete blogs on the web. This site is the hub of the Yardbarker Network, where our editors and algorithms curate the best sports content from our network and beyond.