go to MSN.com
Originally written March 19, 2013 on The Outside Corner:

Via The Outside Corner:

The never-ending saga of Miami Marlins management attempting to alienate their fanbase continues. According to a report from the Miami New Times, the Marlins are threatening to sue a pair of season-ticket holders for requesting that their seats be moved after the Marlins installed a billboard that obstructed their view.

Jan and Bill Leon have been Marlins season-ticket holders since the 1998 season. They have bought two full-season, front-row tickets each year since. When Marlins Park opened in 2012, the Leons bought a two-season package for $25,000 per season with the option to change their seats after the first year. All was well and good until the Marlins decided to add a billboard directly in front of the Leons' seats, obstructing their view. Here's a before and after view of the seats.

The Leons claim that the extra padding at the top of the wall obscures their vision of the entire third-base line unless you move all the way up to the concrete. Plus, the padding also hides line-drive foul balls heading right towards the section. The Leons complained about the sign and asked the Marlins to replace it with a digital version, but were ignored. After the season, the Leons told the Marlins that they wouldn't pay for their seats for the 2013 season unless they were moved (which they had the option to when they entered into the two-year agreement). The Marlins responded...by threatening a lawsuit.

In the linked document, Marlins vice president and general counsel Derek Jackson ignores all of the Leons' requests to have their seats moved and cites the outstanding payment of more than $25,000 for the 2013 season as a reason for a potential lawsuit. The Leons have no intention of renewing their season-ticket package after the team's fire sale this offseason, even if they had their seats moved.

The Marlins are now apparently in the business of alienating fans that have spent hundreds of thousands of dollars on the team in the past, when the team could have just ceded to Leon’s requests and moved their seats. This isn't just bad management, it's bad customer service. The Miami New Times is still awaiting a comment from Marlins management.

TEAMS: Miami Marlins
1 Comment:
  • Agreed. Very poor customer relations, those seats are dangerous if you can't see foul balls heading your way at 100MPH plus.
MORE FROM YARDBARKER

Sammy Watkins calls out EJ Manuel

Larry Donnell benches himself in fantasy, loses because of it

Josh Gordon says NFL’s drug policy is harrassment

Steve Smith: Ron Rivera hid in his office after cutting me

Rondo hoping for an opening night return from broken hand

Jon Gruden on Raiders job: 'I'm not thinking about coaching'

LIKE WHAT YOU SEE?
GET THE DAILY NEWSLETTER:

Tom Brady defends not congratulating Garoppolo on TD

Ohio State student who ran on field loses full scholarship

Report: Carson Palmer's nerve injury 'still lingering'

Adam Dunn to retire after 14-year MLB career

Ryan Lochte: Phelps made dumb decision, will learn from it

Tiger Woods to open restaurant in Florida next year

Who is the new face of MLB?

NHL 15 predicts the LA Kings win the Cup again

J.J. Watt buys his mom a new car for her birthday

Ranking the NFL coaches already sitting on the hot seat

WATCH: Smith tells Panthers to go home and mow his lawn

The best games on the NFL slate in Week 5

Aaron Rodgers says smoking gesture a tribute to Jay Cutler

What will the A’s look like in 2015?

Major League Baseball's 2014 All-Disappointment Team

Jeter introduces 'The Players Tribune,' 'The Voice of the Game'

Grading each NFL's team's play at quarter-season mark

MLB.com posts wrong story saying A's won game

Marlins News
Delivered to your inbox
You'll also receive Yardbarker's daily Top 10, featuring the best sports stories from around the web. Customize your newsletter to get articles on your favorite sports and teams. And the best part? It's free!

RUMORS & GOSSIP

What to watch in the NL Wild Card game

The National League Wild Card game is about as pure as you can get: two teams with identical records, close to evenly matched on paper, fighting it out for the right to visit the nation’s capital. It may not match the back-and-forth excitement of last night’s crazy contest, but it should be a good game in its own right. The Pirates finished the season as one of the hottest teams...
Via The Outside Corner
4 hours ago

Sammy Watkins calls out EJ Manuel

When the Buffalo Bills announced that veteran journeyman Kyle Orton would replace second-year quarterback EJ Manuel in the starting lineup for their Week 5 outing against the Detroit Lions, some were thrown for a loop by the decision. After all, Manuel is still a young quarterback with upside while Orton had just recently quit on the Dallas Cowboys over the summer. But it appears...
Via Sportsnaut
1 hour ago

Larry Donnell benches himself in fantasy, loses because of it

Some NFL players don’t partake in fantasy football and don’t want to hear about how they have to play better because YOUR team is suffering because of it. Some NFL players, like 49ers receiver Stevie Johnson, enjoy their work fantasy league so that they can harass YOU on Twitter. And some play fantasy football, draft themselves and then sit themselves on the bench. Like Giants...
Via The Sideline
1 hour ago

Josh Gordon says NFL’s drug policy is harrassment

If you expected Cleveland Browns wide receiver Josh Gordon to lay low while he serves his suspension, you would have been wrong. In an interview with ESPN the Magazine, Gordon made some… interesting statements. First of all he claims that he hasn’t smoked marijuana since entering the NFL: Josh Gordon was assigned a horse to bond with in rehab. "It's definitely some...
Via cover32 - Browns
2 hours ago

Steve Smith: Ron Rivera hid in his office after cutting me

In case you haven’t realized, Steve Smith has some issues with the way his 13-year Carolina Panthers career came to an end. On Wednesday, Smith responded a recent report from NFL Network’s Ian Rapoport that indicated the Panthers decided to cut Smith because they were afraid he would be “divisive” in the locker room as […]
Via Larry Brown Sports
3 hours ago

Rondo hoping for an opening night return from broken hand

TweetBoston Celtics All-Star point guard Rajon Rondo suffered a broken hand before training camp that is supposed to have him sidelined up to 8 weeks, but Rondo is hopeful he can return in time for the Celtics season opener in about a month. “Hopefully I won’t miss any games this year,” Rondo said in an interview with CSNNE’s Mike Gorman. “Lord willing I heal correctly...
Via Los That Sports Blog
4 hours ago

Jon Gruden on Raiders job: 'I'm not thinking about coaching'

Jon Gruden is the most high-profile name linked to the Oakland Raiders in the wake of the team’s decision to fire head coach Dennis Allen. If Gruden has any interest in the vacancy, he is keeping it to himself. During a chat with “Mike and Mike in the Morning” on Wednesday, Gruden joked that he […]
Via Larry Brown Sports
5 hours ago

Tom Brady defends not congratulating Garoppolo on TD

Tom Brady inadvertently stirred up some controversy on Monday night when he ignored Jimmy Garoppolo after the rookie quarterback threw his first NFL touchdown. Brady stayed sitting on the bench after Garoppolo came to the sideline as the New England Patriots trailed the Kansas City Chiefs 41-14. Brady eventually started looking over plays with the rookie signal-caller and offensive...
Via NESN.com
8 hours ago

Ohio State student who ran on field loses full scholarship

The Ohio State student who ran onto the field Saturday night during the Buckeyes’ game against Cincinnati got hit pretty hard by assistant strength coach Anthony Schlegel.  The hits keep coming, too.  Anthony Wunder, the fourth-year engineering student, is being charged with misdemeanor criminal trespassing. His attorney entered a not-guilty plea in Franklin County Municipal...
Via College Spun
7 hours ago

Report: Carson Palmer's nerve injury 'still lingering'

USA TODAY Sports Arizona Cardinals quarterback suffered an injury to his throwing arm in the Week 1 win over the San Diego Chargers on Monday Night Football.  The injury was what head coach Bruce Arians called a “nerve thing”. After missing the next two games and seeing backup Drew Stanton lead the team to wins against the New York Giants and San Francisco 49ers, Palmer and...
Via Phoenix Sports-Kings
11 hours ago
Today's Best Stuff
For Bloggers

Join the Yardbarker Network for more promotion, traffic, and money.

Company Info
Help
What is Yardbarker?

Yardbarker is the largest network of sports blogs and pro athlete blogs on the web. This site is the hub of the Yardbarker Network, where our editors and algorithms curate the best sports content from our network and beyond.