Originally written on B-More Birds Nest  |  Last updated 11/18/14
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What if John Harbaugh worked for you? Well, unless you work in the front office of the Baltimore Ravens and are currently reading this post — he doesn’t. But let’s just say, for argument’s sake, that you are Ozzie Newsome.

While the Baltimore Ravens are an escape for most residents in Baltimore, they’re also a billion dollar business. Besides smoking cigars at his office while counting his billions, Ravens owner Steve Bisciotti looks at this franchise as a business and has done a marvelous job appointing people to run his company.

While still in shock of what may very well have been the worst week of Ravens history, I removed myself from the knee jerk reactions for a few moments and went back to my normal sales job. As I dealt with my own management team barking orders at me, it got me thinking.

Are the Ravens and John Harbaugh exempt from the same business decisions as those in corporate America?

What if John Harbaugh and the Ravens coaching staff worked for you? For this analogy, let’s look at it from the viewpoint of corporate America. Even if you’re not in sales, this analogy could probably relate to most any job.

For any corporation to turn a profit, they must increase revenue over that of their expenses. So for this corporation (Baltimore Ravens), turning a profit will depend on the strength of the Director of Sales (Head Coach),from whom the company’s message is then passed down to the management team (Coordinators) and then communicated to the sales team (Ravens Players).

The Director of Sales is hired by upper management (Ozzie Newsome) based on the confidence that they put your organization in the best hands to achieve their goal (Super Bowl). It is up to that Director of Sales to hire staff that he/she sees best qualified to make them successful. Ultimately, the Director of Sales’ (John Harbaugh) name is attached to the success or failure of the organization.

As in any company, if you don’t perform to your expectations, you are warned and reprimanded. For the Ravens, if their players aren’t performing to expectations, it’s up to their managers (Coordinators) to bench them or eventually make a decision to fire (release) them.

From a management perspective, it’s up to the manager (coordinator) to determine the group of salesmen (players) who will impact revenue (wins/success) as much as possible. It’s also the management’s (Coordinators) duty to train sales staff (players) on the marketplace (NFL Opponents) and what advantages you have (game plan) on the competition.

If specific managers (Cam Cameron or Jerry Rosberg) don’t create enough of an impact on their employees (Offense or Special Teams), they are to be held accountable for their misfortunes by their manager, the Director of Sales (John Harbaugh).

In any organization there is turnover. Some of it happens to be voluntary to leave for better opportunities. The Ravens got a taste of that when Chuck Pagano was hired as the new Director of Sales (Head Coach) of the Indianapolis Colts. If someone on your staff has performed above expectations, they are able to be promoted from within the company, which is what the Ravens did when they appointed Dean Pees as the new Defensive Coordinator.

The Baltimore Ravens are a contracted sales force. The main issue I have is that a thorough evaluation needs to take place to on the progress and development of their staff before a coordinator has their contract renewed.

For John Harbaugh to say that Cam Cameron would be retained is a foregone conclusion when Cam himself wasn’t even sure if he’d be retained is ludicrous.

This delusional Director of Sales said that his manager helped his sales team “flourish” in 2011. The four years Cam has been at the helm of the Ravens offense, the team has finished 18th, 13th, 22nd and 15th overall respectively. I don’t know what type of person gets to the position of Director of Sales accepting mediocrity. Last time I checked, 15th is middle of the road as far as total NFL rankings go.

With all this being said, for Harbaugh to say, “I don’t know that an announcement is necessary” after all the criticism from the media, fans, and his own players is just asinine and, to be honest, condescending and insulting.

If Billy Cundiff gets invited back to training camp after his atrocious season and has to kick for his job then Cam Cameron should be held to the same standards with his.

Anyone who’s ever been a part of a large company knows the “Crap Flows Downstream” motif. Sadly for the Ravens, it looks like horrific staff decisions are flowing downstream and it’s affecting on field production.

The team has already said that in retaining Cameron, a quarterbacks coach must be hired as well. Today, the Ravens announced that former Colts head coach Jim Caldwell will the team’s new Quarterbacks coach. Caldwell will report to Cameron.

Hiring Caldwell into the Ravens organization is equivalent to a motivational speaker in the corporate world. It may temporarily have an impact on the employees but for the most part it’s a temporary fix. All that Caldwell will do is keep some people off of Cameron’s back this offseason as the team prepares for anther mediocre performance on offense.

Cameron has shown he doesn’t respect the thoughts of anyone else on the offense (see: Jim Zorn) and Caldwell won’t come in and change around Cameron’s play book of Pop Warner passing routes.

In real life, some horrible managers may still win awards because they’re bailed out by great performances from talented employees; this could be said about Cameron ‘s tenure in Baltimore.

For the Director of Sales (Harbaugh) to retain a manager (Cameron) who’s never had a top 10 sales team (Offense) shows a problem with accountability at one of the highest levels of the organization. The fact that Harbaugh has turned a blind eye to those areas that have really struggled (Offensive Line, Special Teams and Offensive Coordinator) he may have created a hot seat for himself.

Ultimately, any business owner or upper management figure lives and dies by the performance of those he employs. If Harbaugh stays status quo or worse, there is a good chance that the customers of this corporation will react with their wallets, thus forcing  1 Winning Drive to have a makeover. If that happens, there could very well be a banner that says “Under New Management” within the next two seasons.

4 Comments:
  • My oh my! what a keen observer of what i have been saying for two years this rest at the top and we all know what rolls downhill, With this present group the Ravens window to a Superbowl closes every year this head of sales remains in place, It's that clear. So how will it be addressed? first you must understand that this team will lose a lot of talent to retirement trades and contracts, so to expect the high performance level to continue from players but allow this head salesman to bring home goose eggs makes you wonder if you will continue to buy into this for another season? Who knows maybe this is what they really want? Steve? Ossie? John? Cam? and you try and stick Jim in this big hole to try and plug this hole to this stinking mess? How long does it take to sink in Charm City? I think you deserve a freash start from the top and thats the only way to the next level. I will be totally Purplexed if this is not addressed sooner rather than later.
  • Can't we all just get along and continue to lose? Would you continue to pat your salesman on the back year after disapointing year? When everyone with a simple knowledge of foot ball see that this package on the sideline of a very good group of players continues to short change this team, city, and fans, Now give him his bonus and a ticket out of Charm City!
  • When?
  • First off this is not a personal attack on anyone but a true observation of a situation ongoing with this teams coaching staff, And thats where this and other fans of the Ravens are taking all the hits leading into this year and continuing into the playoffs, We fans would just hope for more if we thought that this is all we had, But this is a group of above average players with a question marked ability coach and Cam, and thats making it even harder for us to swallow, So to compare this to private sector sales ability John and Cam has got to get at least a B for being able to sale a empty box to Steve, Ozzie, and the rest of the top brass, Now if you had asked? what do i think M&T Bank would do if year after year the bank was losing money? under his watch? You better beleive John and Cam would get a free one way pass out of Charm City, So taking a look back at what i said about this team in jan 2011 i will add this years prediction for the team, it's look like the same old same o with a dash of Jim thrown on to season up John and Cam's bland recipe before the main course is served, It's gonna get real dicey before the regular season even starts, You will need your boots and umbrella for this one so stay tuned! Its gonna gotta change in Charm City.
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