By creating their own Twitter accounts, professional sports teams are accepting that the benefits of using social media outweigh the negatives of having to listen to fans air out their grievances. Twitter makes it easy for fans to voice their frustrations directly to the team after a tough loss, and that’s exactly what Missouri resident Travis Wright chose to do after the team’s loss to to Atlanta.
“I’m not much of a @kcchiefs fan anymore,” he wrote. “(Chiefs owner) Clark Hunt’s yearly 30m under the cap bulls*** is unethical. Greedy (expletive) owners can (expletive) off cc @nfl.”
This type of thing happens all the time, but for some reason the person in charge of the Chiefs twitter account that day was in no mood. He or she sent the following direct message to Wright and Wright promptly shared it with his 100,000-plus followers.
“Would help if you had your facts straight. Your choice to be a fan. cc get a clue.”
Clearly the author of the above comment didn’t intend for everyone t...